FOR PATIENTS

Your Health Journey. Connected In One Place.

DawaGate is designed to help you manage your healthcare journey from one place — from your medical history and documents to physician consultations, diagnostic requests, prescriptions and follow-up.

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YOUR HEALTH STORY

A Medical History That Grows With Your Care

Your health information is not limited to a single consultation. DawaGate is designed to help organize relevant medical information across time, giving you a clearer view of your healthcare journey and helping physicians understand relevant past information when appropriate.

  • Review previous consultations
  • Review previous prescriptions
  • Access previous laboratory results
  • Access imaging reports
  • Review uploaded healthcare documents
  • Follow healthcare history over time

PAST

Previous consultation

Prescription

Laboratory result

Imaging report

Medical document

PRESENT

Current care

Relevant records available through the patient’s DawaGate account can support continuity over time.

YOUR DOCUMENTS

Keep Relevant Healthcare Documents Together

The patient platform is designed to support document upload related to the patient’s healthcare history. This public page explains that capability; it does not collect medical files.

Laboratory Results

Blood tests, pathology or laboratory reports, and other available laboratory results.

Imaging

X-ray, CT, MRI, ultrasound and other imaging files where supported. DawaGate does not automatically interpret images.

Imaging Reports

Reports associated with imaging and diagnostic examinations, kept distinct from scan files.

Previous Prescriptions

Previous prescriptions that form part of the healthcare history available through the patient account.

Other Medical Documents

Discharge summaries, previous medical reports, referral letters and relevant specialist reports.

Your Healthcare History, Available When You Need It

Instead of treating each consultation as an isolated event, your DawaGate profile is designed to help you return to relevant information from your previous healthcare journey.

  • Search or review previous records
  • View records chronologically
  • Review prior prescriptions
  • Retrieve available test results
  • Review previous imaging reports
  • Review past consultation information
  • Support continuity between consultations

FIND A PHYSICIAN

Choose the Type of Doctor You Need

Patients can browse participating physicians according to a relevant specialty or consultation type. Available specialties may depend on participating physicians.

  • General Medicine
  • Internal Medicine
  • Pediatrics
  • Dermatology
  • Cardiology
  • Orthopedics
  • Obstetrics & Gynecology
  • Psychiatry / Mental Health
  • Other participating specialties

FIND BY

Specialty

Consultation availability

Language

Consultation time

Physician profile

CONSULT WHEN IT SUITS YOUR NEEDS

Consult Now or Schedule for Later

Consult Now

Where an appropriate participating physician is currently available, the patient may request the next available online consultation. Subject to physician availability.

Schedule an Appointment

Choose a doctor or specialty, then select an available date, time and consultation type where applicable.

Choose Doctor

Select Date

Select Available Time

Confirm Appointment

CLEAR CONSULTATION FEES

Review the Fee Before Confirming Your Consultation

Where a consultation fee applies, the patient can review the consultation price before confirming the appointment. Payment may be required before the online consultation is confirmed.

Payment processing will be handled through the DawaGate platform’s approved payment solution.

YOUR CONSULTATION

Meet Your Physician Online

At the scheduled or available consultation time, the patient connects with the physician for an online clinical consultation. Relevant information available in the patient’s DawaGate profile can support the physician’s assessment where appropriate.

RELEVANT INFORMATION AVAILABLE THROUGH THE PLATFORM

  • Medical history
  • Current medications
  • Uploaded documents
  • Previous prescriptions
  • Laboratory results
  • Imaging reports
  • Previous relevant care information

THE NEXT STEP DEPENDS ON YOUR CARE NEEDS

Your Physician Determines What Comes Next

Not every consultation results in a prescription. The physician’s clinical assessment determines the appropriate next step.

Prescription

When clinically appropriate.

Laboratory Tests

When further investigation is needed.

Imaging

When diagnostic imaging is needed.

Follow-up Consultation

When continued review is appropriate.

In-person Examination / Referral

When physical examination or another service is more appropriate.

Continue Your Healthcare Journey

Where appropriate, prescriptions may be routed to participating pharmacies, laboratory requests to participating laboratories, and imaging requests to participating radiology centers. Available results and reports can support follow-up and become part of the patient’s available DawaGate record.

YOUR HEALTH INFORMATION

Designed With Privacy and Appropriate Access in Mind

Healthcare information should be available to support care while remaining subject to appropriate access and privacy controls. DawaGate is designed around responsible handling of relevant patient information.

  • Patient account access
  • Relevant-information sharing
  • Healthcare-purpose access
  • Controlled provider access
  • Privacy-aware design

YOUR CONNECTED PATIENT JOURNEY

From Profile to Ongoing Care

01

CREATE / LOGIN

02

BUILD HEALTH PROFILE

03

UPLOAD MEDICAL DOCUMENTS

04

CHOOSE DOCTOR

05

NOW OR SCHEDULE

06

REVIEW FEE

07

PAY

08

ONLINE CONSULTATION

09

PHYSICIAN DECISION

10

PRESCRIPTION / LAB / RADIOLOGY / FOLLOW-UP / REFERRAL

11

ROUTE REQUEST TO CARE PROVIDER

12

UPDATED HEALTH HISTORY

Your Healthcare Journey Starts With Your DawaGate Profile

Create your profile to organize your healthcare information and prepare for a more connected care journey.

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Patient Login
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